FAQs

What happens if I miss a payment?
Members can catch up on missed payments within 30 days by paying a penalty of KES 500.

How do I add dependents?
Dependents can be added during registration or by contacting our customer support team.

Can I get a loan on my membership?
No we are not licensed to offer credit facilities

Can I transfer my membership to another person?
No Membership is not transferable